Consumer protection in Australia is split between federal and state agencies. Find exactly who to call, what they handle, and how to reach them in your state.
Handles consumer complaints about traders, builders, real estate, and motor vehicles across NSW.
Handles disputes up to $30,000 for consumer claims. Fast, cheap alternative to courts. No lawyer required for most hearings.
Free, independent dispute resolution for electricity, gas, and water complaints. Can order refunds and billing adjustments.
National body handling telco and internet disputes. Free for consumers. Can order credits, service fixes, and contract cancellations.
Handles rental bond disputes, tenancy breaches, and rental scam matters. Can order return of wrongly withheld bonds.
For complaints about unlicensed tradespeople, dodgy builders, and construction disputes. Can investigate and suspend licences.
For criminal fraud, large-scale organised scams, and cross-border crime.
📞 131 237